Lawson-Gill Limited Drone Services respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, request a quote, book drone services or appear in content captured during a project.

For the purposes of UK data protection law, Lawson-Gill Limited is the data controller for the personal information described in this policy.

Contact Detail

Lawson-Gill Limited Drone Services
Based near Market Bosworth, Leicestershire
Email: enquire@lawsongill.co.uk
Office: 01827 488024
Mobile: 07859 873693

Information We Collect

We may collect personal information when you contact us, submit an enquiry, request a quote, book a project or communicate with us before, during or after a job.

This may include:

• your name

• email address

• telephone number

• business or organisation name

• project location

• details about the site, event, property or brief

• messages sent through our website, email, telephone or social media

• billing and payment information

• photographs, video footage or aerial imagery captured as part of a booked project

• website usage information, such as browser type, device information and pages visited

We only collect information that is relevant to the enquiry, project, contract, website operation or legal requirement.

How We Use Your Information

We use personal information to:

• respond to enquiries

• prepare quotes and proposals

• plan safe and suitable drone operations

• carry out aerial photography, videography, site documentation or inspection work

• communicate before, during and after a project

• deliver edited footage, images, reports or other agreed project assets

• issue invoices and maintain business records

• manage permissions, access, safety and operational planning

• improve our website and services

• protect our legal rights and comply with legal obligations

We do not sell your personal information.

Lawful Basis for Using Your Information

We rely on different lawful bases depending on the situation.

Where you ask for a quote, book a service or communicate about a project, we use your information because it is necessary to take steps before entering into a contract or to perform a contract.

Where we keep business records, invoices and accounting information, we do so because we have a legal obligation.

Where we use reasonable project records, correspondence, website security information or portfolio material connected to our business, we may rely on legitimate interests. This means we have a genuine business reason to use the information, provided that your rights and interests are not overridden.

Where consent is required, for example for certain marketing communications or specific image usage, we will ask for it clearly.

Drone Photography, Video and Image Rights

Drone work may involve the capture of aerial photographs, video footage, site imagery, buildings, vehicles, land, events and people. Where people can be identified in images or footage, this may count as personal information.

We take care when capturing, editing and publishing content, particularly where projects involve schools, children, private events, homes or sensitive locations.

Unless otherwise agreed in writing, all photographs, video footage and edited project assets remain copyright of Lawson-Gill Limited. Clients receive usage rights according to the agreed quote, licence or project terms.

We may use selected project content on our website, portfolio, social media or marketing materials unless confidentiality, exclusivity or alternative written terms have been agreed. Where content clearly identifies private individuals, children or sensitive circumstances, we will take additional care and may seek permission before publication.

If you appear in published content and have a concern, you can contact us and we will review the request.

Sharing Your Information

We only share personal information where necessary.

This may include sharing information with:

• clients or authorised project contacts

• professional advisers such as accountants or insurers

• payment, banking or invoicing providers

• website, hosting, email or file delivery providers

• editing, storage or delivery platforms used to complete a project

• regulators, authorities or legal advisers where required

• subcontractors or assistants, only where needed for a project

We do not sell personal information or share it with unrelated third parties for their own marketing.

How Long We Keep Information

We only keep personal information for as long as necessary.

As a general guide:

• enquiry information may be kept for up to 24 months

• project correspondence and working records may be kept for up to 6 years

• invoices and accounting records are normally kept for 6 years

• final project files, images and footage may be kept for archive, client delivery, copyright, licensing, portfolio or legal reasons

• unsuccessful or incomplete enquiries may be deleted sooner if no longer needed

Where a project involves confidentiality, exclusivity, safeguarding requirements or specific client instructions, we may apply different retention arrangements.

Cookies and Website Analytics

Our website may use cookies or similar technologies to make the site work properly, improve performance and understand how visitors use the website.

Essential cookies are used where necessary for the website to function. Non-essential cookies, such as analytics or marketing cookies, will only be used where permitted by law and where any required consent has been obtained.

You can usually control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Data Security

Our website may use cookies or similar technologies to make the site work properly, improve performance and understand how visitors use the website.

Essential cookies are used where necessary for the website to function. Non-essential cookies, such as analytics or marketing cookies, will only be used where permitted by law and where any required consent has been obtained.

You can usually control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Your Rights

Under UK data protection law, you may have rights over your personal information, including the right to:

• ask what information we hold about you

• request a copy of your personal information

• ask us to correct inaccurate information

• ask us to delete information in certain circumstances

• ask us to restrict how information is used

• object to certain uses of your information

• withdraw consent where consent is the lawful basis

• complain to the Information Commissioner’s Office

To make a request, contact us at enquire@lawsongill.co.uk.

Complaints

If you have a concern about how we handle your personal information, please contact us first so we can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

Third-Party Links

If you have a concern about how we handle your personal information, please contact us first so we can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be shown on this page with an updated date.