Privacy Policy

1. Introduction
Lawson-Gill Limited Drone Services (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, store, protect, and disclose your personal information in accordance with the UK General Data Protection Regulation (“UK GDPR”), Data Protection Act 2018, and applicable law.

By engaging our services or using our website, you consent to the practices described in this policy.

2. Data Controller
Lawson-Gill Limited Drone Services is the “data controller” for all personal information provided by clients and website visitors.

3. Information We Collect
We may collect and process the following categories of personal data:

Contact Details: Name, address, email address, phone number.
Project Information: Property location, event dates, instructions, or specifications relevant to our services.
Billing and Payment Data: For invoicing, payments, and accounting.
Correspondence: Emails, phone call records, and other communications.
Technical Data: IP address, browser type/version, device information, and usage data (collected via cookies and similar technologies).
Any other information you voluntarily provide.

We do not collect special category (“sensitive”) data unless strictly necessary and with your explicit consent.

4. How We Use Your Information
We process your personal data for the following lawful purposes:

To provide drone photography, videography, and related services.
To respond to enquiries, provide quotes, and maintain client communication.
To administer invoicing, payment, and internal accounting.
For marketing and promotional purposes only with your explicit consent (which you may withdraw at any time).
To comply with legal and regulatory requirements.
To ensure the safety and security of our services, staff, and clients.

Our lawful bases for processing data include consent, contract necessity, legal obligation, and our legitimate business interests.

5. Sharing Your Information
We do not sell or rent your personal data. We may share your data only in these circumstances:

Service Providers: Trusted third parties who assist in service delivery (e.g. IT, cloud storage, payment processing), bound by confidentiality agreements and GDPR compliance.
Legal Requirements: Where disclosure is required by law, court order, or regulatory authority.
Protection: Where necessary to protect the rights, property, or safety of Lawson-Gill Limited, our clients, or others.

We do not transfer your personal data outside the UK/EEA unless adequate protections are in place, such as standard contractual clauses or adequacy decisions.

6. Data Security & Retention
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, alteration, or disclosure. All digital files are encrypted and protected by access controls.

Personal data is retained only as long as necessary to fulfil the purposes for which it was collected, or as required by law (e.g. accounting records). After this period, your data will be securely deleted or anonymised.

7. Your Rights (GDPR)
You have the right to:

Access your personal data held by us.
Rectify inaccurate or incomplete data.
Erase your personal data (subject to legal retention requirements).
Restrict or object to the processing of your data.
Withdraw consent at any time (where processing is based on consent).
Data portability (to obtain and reuse your data).
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.

To exercise any of these rights, please contact us using the details below.

8. Cookies Policy
Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and improve our site. You may adjust your cookie preferences at any time via your browser settings. For further details, see our separate Cookies Policy (if applicable).

9. Third-Party Links
Our website may include links to external third-party websites or services. We do not control these sites and are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

10. Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal information without parental consent, please contact us and we will delete it promptly.

11. Changes to This Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be published on our website with the new effective date. We recommend you review this page regularly for updates.

12. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Lawson-Gill Limited Drone Services
14 Main Road, Sheepy Magna, Atherstone, CV9 3QR
Email: enquire@lawsongill.co.uk
Phone: 07859 873693

If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk) or your local data protection authority.

This policy is effective from 8 May 2025 and supersedes all previous versions.